Refund policy
Return & Refund Policy
At our store, we strive to provide high-quality products and ensure customer satisfaction.
No General Returns
We do not accept returns or exchanges for products once they have been delivered, unless the item is received in a damaged or defective condition.
Damaged or Defective Products
If you receive a product that is damaged, broken, or defective, we will take full responsibility and offer a replacement or refund.
To be eligible for a damaged product claim:
- You must contact us within 48 hours of delivery
- You must provide clear photos or videos showing the damage
- The product must be unused and in its original packaging
Return Process for Damaged Items
- Contact our support team with your order details and proof of damage
- Our team will verify your request
- Once approved, we will arrange a return pickup or guide you through the process
- After receiving and inspecting the product, we will issue a replacement or refund
Important Notes
- Claims made after 48 hours of delivery may not be accepted
- Products damaged due to misuse, improper handling, or normal wear and tear are not eligible
- Refunds (if applicable) will be processed to the original payment method within a few business days
Contact Us
If you have any questions or need to report a damaged product, please contact us:
- Email: businessmalwastore@gmail.com
- Phone: +91 9056083776